Privacy Policy

Last updated: Jan 1, 2026

1Introduction

Welcome to our Academy. We are committed to protecting your personal information and your right to privacy. This platform is powered by Talamezy, a technology provider that enables us to deliver e-learning services to you.

By accessing or using our academy, you agree to the collection and use of your information as described in this policy.

2Information We Collect

We collect information to provide you with a seamless learning experience, including:

  • Personal Information: Name, phone number, email address, and academic grade/year provided during registration.
  • Learning Data: Your progress in courses, video watch time, quiz scores, and homework submissions.
  • AI Interaction Data: Data generated when you interact with AI-powered features, such as automated quizzes, summaries, and performance tracking.
  • Technical Data: IP address, device type, and browser information to ensure secure streaming and compatibility.

3How We Use Your Information

We use your data for the following purposes:

  • Service Delivery: To provide access to educational content, video streaming, and live sessions.
  • Performance Tracking: To analyze your academic progress and provide AI-driven feedback.
  • Security: To prevent account sharing and piracy via Digital Rights Management (DRM) technologies.
  • Communication: To send you updates regarding classes, exams, or subscription renewals.

4Third-Party Service Providers

To operate this platform, we work with trusted third-party technology partners (Sub-Processors). Your data may be processed by:

  • Talamezy: The core platform provider responsible for the software architecture and database management.
  • Hosting & Storage: AWS / DigitalOcean for secure cloud infrastructure and BunnyCDN for video delivery.
  • AI Services: Google and other AI providers to generate summaries and correct quizzes.
  • Payment Processors: Services like Fawry, Paymob, or Instapay handle financial transactions. We do not store your full credit card details on our servers.

5Data Security

We implement robust security measures to protect your data, including:

  • Encryption: Student grades and phone numbers are encrypted and monitored.
  • Content Protection: We use specialized compression and DRM to protect video content from unauthorized downloads.
  • Data Residency: Critical data is stored in compliance with Egyptian local regulations.

6Your Rights

Under the Egyptian Data Protection Law, you have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate data.
Ali Hamaky - منصة التعلم الالكتروني